New Report: Changing the Landscape of Customer Experience with Advanced...
Today’s financial consumer enjoys unprecedented information and choice, both in terms of channels and access to third party or crowdsourced opinion. Higher expectations support (and in part reflect)...
View ArticleDOL or DOA? The Election and the Conflict of Interest Rule
It’s one of those watershed moments. Clinton wins, and the Department of Labor (DoL) conflict of interest rule takes hold and likely gets extended beyond retirement products to all types of...
View ArticleWells Fargo rides herd on DoL
It’s no coincidence that Merrill Lynch launched its new robo platform the same week it decided to exclude commission based product from IRAs. Likewise, the decision by Wells Fargo to announce a robo...
View ArticleRoll over, don’t play dead
In my most recent report, Wings of a Butterfly: Regulation, Rollovers and a Wave of Optimization Software, I discuss the challenges the DoL conflict of interest rule poses to the $7 trillion IRA...
View ArticleIn the world of robo 2017, C.A.S.H. is king
For those of you who seek yearly prognostication, here we go. I see four factors or trends driving the evolution of robo world in 2017, and attempt to capture them here with a simple, suitable acronym:...
View ArticleNo lumber, no slumber: Canadian robo steps up
As I point out in my recent report on robo advisors in Canada, price points for digital advisors are on the high side, even for the lumbering Canadian advice market. Especially as these robos are not...
View ArticleImpact Investing Gains Momentum
The polarizing political climate appears to be serving as an impetus for some firms to take socially responsible investing more seriously. At today’s Impact Investing conference hosted by The...
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Wealth and Asset Management Converges on Celent’s Annual Innovation and...
This will be the first year that Wealth and Asset Management (WAM) will have its own stream at Celent’s annual Innovation and Insight (I&I) Day. Traditionally, I&I Day has been focused on...
View ArticleExploring “Real World Fintech” at the Temenos Community Forum (“TCF”) 2017
I had the honor of attending this year’s Temenos Community Forum (“TCF”) where the theme was “Real World Fintech”. Throughout the event, we “explored real-world examples of the latest advancements in...
View ArticleShould Asset Managers Pay for Shelf Space?
Last week a wealth management firm announced it would stop selling Vanguard mutual funds, though clients of the firm can still add money to existing Vanguard investments through 1Q18 and purchase...
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